Maintenance
Once you have the technologies and systems in place to help you achieve the fullest efficiency for your
organization, we can provide you with maintenance and support to keep the total cost of ownership of your
technology at its minimum. Through our nationwide onsite hardware maintenance and computer services,
3Wire can fill virtually all of your hardware support/help desk needs. We will always strive to meet the needs of
our clients by providing timely service and updates to service events as they occur. 3Wire offers a wide
variety of on-site offerings from Next Business Day to 4-Hour Same Day onsite support. Below you will see a
listing of our standard onsite contracts.
· Next Business Day Onsite, 8x5 Help Desk
· Next Business Day Onsite, 24x7x365 Help Desk
· Next Business Day Onsite, 8x5 Help Desk (Onsite Diagnosis & Repair)
· Next Business Day Onsite, 24x7x365 Help Desk (Onsite Diagnosis & Repair)
· Next Day Onsite (includes weekends), 8x5 Help Desk
· Next Day Onsite (includes weekends), 24x7x365 Help Desk
· Next Day Onsite (includes weekends), 8x5 Help Desk (Onsite Diagnosis & Repair)
· Next Day Onsite (includes weekends), 24x7x365 Help Desk (Onsite Diagnosis & Repair)
· 4-Hour Same Day Onsite Response, 8x5 Help Desk
· 4-Hour Same Day Onsite Response, 24x7x365 Help Desk
· 4-Hour Same Day Onsite Response, 8x5 Help Desk (Onsite Diagnosis & Repair)
· 4-Hour Same Day Onsite Response, 24x7x365 Help Desk

